Frequently asked questions

    • How I can book the Tour?

To begin the reservation processes for your tour email us with the dates that you have in mind, your favorite tour and the details of your party.  The more information we have the more customized your tour will be.

    • Who will be in my Tour?

Our tours are designed for small private groups, from one to six people. So, we provide visits that focus on you, at your own pace, which correspond to the aspects of the city that you will enjoy most.

    • Is the price per tour or per person?

The prices are per tour, not per person.

    • How I can pay the deposit in order to complete my reservation?

Please contact first if you haven not already done so in order to request a tour with us. Once your tour request has been accepted, and we have agreed on the basic details, we will send you a private link so you can send us your deposit. There you’ll find a “Pay Now” button.
The deposit will be around a 20% of the total amount

Total FeesDeposit
Service up to 300€50€
301€ to 440€75€
441€ to 660€120€
661€ to 880€150€
881€ to 1.100€200€
Up to 1.100€20%
    • How is the balance paid?

The remaining amount of the tour will be paid by wire transfer 10 days in advance or in cash in euros at the end of the tour. We are sorry that we do not accept traveler checks, foreign currency, or credit cards.

    • Do tickets need to be bought in advance?

For the main monuments tickets need not be bought ahead of time.
For the Royal Palace: Please confirm ASAP if you want to visit the Royal Palace. Visits to the Palace are a little bit complicated because it is the official residence of the King and Queen of Spain, although the monarchs do not live there, it is used for diverse receptions and events. It can happen that their agenda is not known sufficiently in advance.

    • Are gratuities included in the price of the tour?

Gratuities are not included in the price of the tour but are always appreciated.

    • Are your tours conducted rain or shine?

Yes, we only postpone a tour due to ice on the ground or major storms/tornadoes, which is very unusual in Madrid.

    • I wanted to know how much is the entrance fee to enter the main attractions ?

Below are the general entrance fees. The Museum ticket allows the holder to visit the museum collection and temporary exhibitions on the same day. Wine Cellars include a tasting.

Entrance Fees
Prado Museum14€
Reina Sofia Museum8€
Thyssen-Bornemitza Museum12€
Royal Palace11€
Bernabeu SoccerStadium19€
Wine Cellars20€
Olive Oil Mill20€
Toledo 3 Monuments14€
Segovia 3 Monuments12€
Royal Tapestry Factory4€
Bike Rental4€-H
Sorolla Museum6 €
Lázaro Galdiano Museum8 €
    • Do you recommend any other tours like yours in other cities?

Yes. In Madrid, try our Madrid Cool & Cultural Tours. In Barcelona City we can highly recommend touring with Marta Laurent and her company Forever Barcelona.
For Andalucia contact Francesco Sorigez  whose company is called The Magic of Seville.